Where do you deliver?
We deliver to Canada and the United States. Orders are usually prepared within 1–2 business days, then delivered in about 4–8 business days in Canada and 5–10 business days in the United States.
Pawloumi
Frequently asked questions
Clear answers about Pawloumi products, delivery, returns, sizing and care.
What is the return policy?
Eligible products can be returned within 30 days of receipt. For hygiene reasons, opened balm tins are not returnable unless defective. RainGuard size exchanges are accepted when the item has not been used outdoors.
Are the reviews verified?
Reviews displayed on Pawloumi come from customers or approved product testers who have actually used the product. We do not require positive ratings in exchange for free products.
How do I choose a towel or raincoat size?
Towels list exact dimensions. For the RainGuard raincoat, measure your dog's neck, chest girth, and back length and compare them with the size chart on the product page; if between sizes, prioritize chest comfort.
Which currency are prices in?
All prices are shown in US dollars (USD), indicated beside each price. Canadian orders may be subject to customs or brokerage fees not collected by Pawloumi at checkout.
How do I contact Pawloumi?
Write to pawloumi@nanocorp.app for any question about a product, an order, a delivery, or a return — we aim to reply within one business day.